Case Studies

KPLC App case study

Buying power tokens is not seamless in as much as it’s done digitally.

No Automation. Most of us are familiar with the long process of buying KPLC tokens. You have to physically go to the meter and manually key in units. In an ideal scenario, after buying power, the token units should auto load themselves in the power meter. Unfortunately, that’s not the case with the current KPLC app.
No Real-time Status Updates: On the app, there isn’t a way to check how many tokens you’ve used, what your average monthly consumption is, and an estimate of how much you’re charged per token unit.